SiteCare Support

$200.00 / month with a 30-day free trial

SiteCare is a comprehensive monthly service that monitors, protects and cares for your WordPress website including Backups, WordPress/Theme/Plugin Updates, Database Optimization, Security Scans, Uptime Monitoring, Analytics Reporting and more.

In addition, we also include 2 hours of our support team’s time each month to help you manage the content on your site.

SKU: SC-SUP-1 Category:

Description

Daily Cloud Backups

Backup is the cornerstone of SiteCare WordPress site management. If an update fails, or your website crashes, it’s imperative to have an up-to-date backup of your website. We run monthly scheduled backups that are incremental and store them off-site for reliability and consistency.

WordPress Plugin Monitoring & Updates

Your WordPress site has multiple plugins. A plugin is a piece of software containing a group of functions that can be added to a WordPress website that extends functionality or adds new features. WordPress plugins are written in the PHP programming language and integrate seamlessly with WordPress.

Since plugins are software programs, new versions are released as they are constantly being improved by their developers. Updating them ensures you are using the plugins with the latest features. You do not want to use outdated plugins since an outdated plugin creates a vulnerability that can be used by hackers to access and wreak havoc with your site. The WPScan Vulnerability Database is the best in the industry and we use it regularly to bring you real-time information about what plugins are vulnerable.

Managing plugin updates can be very time consuming, so we do that for you with our SiteCare service by logging in regularly and updating all outdated plugins.

WordPress Core and Theme Updates

Two additional ways to open the door to hackers is to not update WordPress itself and your WordPress theme. In fact, WordPress founder Matt Mullenweg begs users to update WordPress in How to Keep WordPress Secure. We will make sure your site is always running the latest version of WordPress and your theme.

Security Check for Malware

Malware is software that is specifically designed to gain access or damage a computer without the knowledge of the owner. There are various types of malware including spyware, keyloggers, true viruses, worms, or any type of malicious code that infiltrates a computer.

The worst thing about malware is that it could be on your website for months without you even noticing. With WordPress sites, malware can be placed on your site via hackers that access your site via outdated plugins, an old version of WordPress and other ways.

You need to be vigilant, proactive, and check regularly for malware and known vulnerabilities. That’s where our Security Check comes in. Several times a month, we log in and run a scan to check for malware.

WordPress Database Optimization

Think of your site’s WordPress database as it’s brain. It stores all your information including posts, pages, comments, tags, categories, site usernames, etc. So, it’s extremely important that your database be backed up often. You always want to have the latest copy of your database backed up.

Over time, your database can grow with data that isn’t necessary for you to keep. The larger your database, the slower your website and a slow website will hurt your business. SiteCare database optimization “cleans out the junk” that accumulates over time, keeping it in the best shape possible.

Uptime Monitoring

When your WordPress website is down, you’re losing visitors and potentially revenue, Uptime monitoring via SiteCare makes sure this doesn’t happen to you. We keep an eye on your website for you and receive an instant notification when your website goes down, so any problems can be fixed quickly and your site is back up before it impacts your business. How often do we check uptime? Every 60 seconds.

Search Engine Rankings

SEO rank is the bread and butter of many businesses. With SiteCare, you can see current rankings, keep track of how your keyword ranking changes, find out who your competitors are and see how you stack up against them.

Send us up to 25 important keyword phrases and each month we will include current rankings and historical ranking data.

Google Analytics

Google Analytics is a free web analytics service offered by Google that tracks and reports website traffic and is now the most widely used web analytics service on the Internet. We highly recommend everyone monitor your website in Google Analytics.

If you are using Google Analytics, you can see analytics data directly in your monthly SiteCare report. For example, you can get an overview of the number of sessions, returning visitors, social media, organic search, pageviews, page sessions, time on site and bounce rate. With a glance you can keep track of all results, finding out what is working for you and what isn’t.

WordPress Comment Management

We use the absolute best spam filter plugins, but sometimes spam gets through even the best filter. Your SiteCare service includes monitoring of comments on your WordPress site so we can approve or send to spam any comment in seconds.

Monthly Summary Report

As a SiteCare customer, you will receive a monthly executive summary report that shows everything we’ve done to protect and care for your website.

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