Introduction:

Real Milk Paint, a renowned retailer specializing in non-toxic paint, oils, and waxes, aimed to continually enhance its online advertising effectiveness to increase its return on ad spend (ROAS) in an evolving market scenario.

Challenge:

After experiencing a surge in 2020 due to the COVID-19 pandemic, which led to higher than usual digital performance metrics for many businesses, Real Milk Paint was faced with the task of not just sustaining, but improving upon these already heightened KPIs into 2023.

Solution:

The company implemented a targeted social ads strategy on Facebook and Instagram, designed to connect with potential customers more effectively. This strategy included refining the ad creatives, developing compelling calls-to-action, and honing audience targeting. With a relentless focus on performance data, the team made strategic adjustments over time to optimize the ad spend.

Results:

Despite facing the challenging comparison to the inflated 2020 figures, Real Milk Paint recorded notable progress between April 1 to May 31, 2023, when compared to the same period in 2020:

  • Ads-to-cart rate surged impressively, rising by a substantial 242%, suggesting a significant uptick in customer engagement with the ads and interest in the products.
  • Purchases soared by a striking 865%, clearly indicating that the refined ad campaign was not merely sparking interest, but converting that interest into sales at an impressive rate
  • The overall conversion value rose by a robust 396%, signifying a substantial increase in the total value of transactions completed after interactions with the ads
  • The Return on Ad Spend (ROAS), despite new campaigns and market fluctuations, has never dipped below 4.29, demonstrating that for every dollar spent on the campaign, a minimum of $4.29 was returned in revenue
  • Despite the challenges of increasing the ad spend gradually, the market fluctuations, and product seasonality, the Return on Ad Spend (ROAS) for the campaign consistently stayed on average within a range of 10 to 19, demonstrating impressive efficiency and profitability of the campaign.
  • These impressive figures were achieved despite the unusually high-performance baseline set in 2020 due to the pandemic

Conclusion:

The exceptional results achieved in this campaign underscore the effectiveness of the strategies employed. Amid the backdrop of the pandemic-induced high performing digital landscape in 2020, Real Milk Paint not only maintained its performance but significantly advanced it.

As the team looks ahead, they will continue to monitor performance, conduct regular data analysis, and make strategic adjustments to build on these impressive results. This case study stands as a testament to the potential of well-executed, data-driven social ad campaigns to drive significant business growth, even in challenging market conditions.

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